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Payments and Balance

Last updated: 5 November 2026

Epinby operates a prepaid B2B balance system. Add funds to your account, then use the available balance to purchase digital products and services through the reseller panel, Telegram bot or API.

1. USDT payments only

We currently accept USDT only. The available methods are Binance Pay, Bybit internal transfer and USDT on the BEP20 network, as displayed on the balance top-up screen.

We do not currently accept direct RUB payments, SBP, MIR or Russian bank cards. A payment service appearing in the panel does not mean that Epinby offers its bank-card or fiat payment options.

2. Deposit amounts and fees

There is no mandatory bulk starting deposit or monthly purchase commitment. You can fund the balance for the purchases you plan to make. Payment-method limits still apply.

  • Binance Pay: minimum 1 USDT; no maximum deposit amount is currently configured by Epinby for this method.
  • Bybit internal transfer: minimum 1 USDT; no maximum deposit amount is currently configured by Epinby for this method.
  • USDT BEP20: minimum 1 USDT and maximum 5,000 USDT per payment.

These are the settings at the date above. Review the current amount, any applicable fee and the balance credit shown in the payment flow before sending funds. Exchange withdrawal limits, transfer fees, blockchain fees and the payment service's own account rules may also apply.

3. Follow the payment instructions exactly

Use only the payment method, receiving details, network, amount and reference shown in your current Epinby payment session. Do not reuse an expired session or assume that a previously used address, amount or reference remains valid.

For blockchain payments, send the correct USDT token on the stated network. Balance is credited after the transfer is detected and verified. Confirmation or service delays may affect the crediting time.

If a payment is missing or you used incorrect details, contact Epinby support with the transaction ID, amount, time and network. Recovery of an incorrect transfer is not guaranteed. Never provide a wallet recovery phrase or private key.

4. No balance withdrawals

Deposited funds become prepaid credit for purchases on Epinby. Balance withdrawals, cash-outs and conversion of unused balance back to USDT or a bank payment are not available. Do not deposit funds that you do not intend to use for Epinby purchases.

Closing an account or deciding not to place further orders does not create a standard withdrawal or deposit-refund entitlement. Any remedy required by mandatory applicable law remains unaffected.

5. Failed-order refunds

A confirmed failed or cancelled order is refunded to the same Epinby account balance. This restores purchasing credit; it does not reverse your original deposit or send funds to an external payment method. See our Refund Policy for pending orders, partial delivery and delivery disputes.

6. Help with a payment

Use the official support link on Epinby or contact Epinby support. Keep your payment receipt and transaction ID until the correct amount has been credited.